In order to receive a tuition refund on any course other than an online Learn on Demand course, you must officially withdraw within the refund period specified within this policy. Refunds for sessions different from those listed below are prorated according to the session in proportion to the traditional 16-week session. A session is defined as an enrollment period within an academic term. An academic term (fall, spring, or summer) may have a number of sessions running concurrently -- 16-, 8-, or 4-week.
* Calendar days of the session, including all Saturdays and Sundays, but excluding KCTCS recognized holidays.
KCTCS Online Learn on Demand courses' tuition and charges are assessed at the time of registration and based upon a per credit hour rate approved for all KCTCS colleges. To receive a 100% tuition refund, a student must officially withdraw prior to the first day of class. No refund will be given once a KCTCS Online Learn on Demand course has started. Charges for services are non-refundable unless specifically stated as refundable. Students who drop on the first day of class or thereafter remain liable for the tuition assessed per the guidelines set forth in the Learning Contract of the KCTCS Online Learn on Demand course for which they have registered.
Should there be any question on how to calculate a refund, please contact the Student Service Center or call 1-855-224-6422.
The financial aid section on your PeopleSoft Self-Service account will show anticipated full-time aid up through the last day to enter a course (census date). If you are enrolled in anything less than full-time, your anticipated aid will then be adjusted. Financial aid will be disbursed through KCTCS using an integrated software system for all community and technical colleges in Kentucky. When your financial aid award is posted to your account, your tuition, fees & any applicable book charges will be deducted. If your award exceeds your direct school cost, funds will be sent to you approximately the fifth week of classes via the standard KCTCS weekly refund process occurring each Wednesday evening. A refund file is sent to Higher One each Thursday morning and the refund is processed to your personal refund preference. It is very important that you check to make sure your address on file is correct in order to receive your Higher One/KCTCS Debit Card timely. This card is your ticket to make your refund preference through Higher One. Your address of record can be checked through PeopleSoft Self-Service.
Note: Tuition is charged when you register for courses. Financial aid is disbursed and posted AFTER courses begin. Please be aware, should you enroll in courses for a term (semester) that have multiple start dates you MAY NOT receive your residual money until after the last start date due to multiple financial aid disbursements. Residual money refunds will not process until your account has a credit balance.
Due to the compressed timeframe, summer aid will not be disbursed and residuals will not be processed until ALL courses have started and attendance has been verified.