Voyager Vehicle Information

 

 

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Welcome To Voyager Voyager Fleet Systems Overview

Vehicle Listing Information Form 

Voyager Card Information

How to use the Voyager Card

1)      If the gas station has island terminals located at the pump, you may use your Voyager card at the pump.  If there are no island pump terminals, see the attendant inside to process your transaction.

2)      Swipe your card at the island pump terminal.

3)      If the pump terminal requires you to choose either “credit” or “debit”, press the “credit” key.

4)      The terminal will then prompt for a PIN number.  All cards have been established with a default PIN number of 1-2-3-4.

5)      You will then be prompted for an odometer reading.  Enter your odometer as a whole number, omitting the tenths digit.

6)      If the sale is processed manually, write the PIN number and odometer reading on the ticket.

 Note:  If the terminal at the pump is not reading the card, go inside to see the attendant.  If the attendant has any questions or concerns with the processing of the Voyager card, present them with the telephone number on the back of the Voyager card for assistance in processing the transaction.

Note:  These are general instructions.  All terminals are different and may require the information to be entered in a different order.  Simply follow the instructions on the terminal to process your transaction.

Storing the Voyager card

Please be sure to store the Voyager card in a secure location where the card is not exposed to elements that might damage the magnetic strip located on the back of the card.  This includes storing the Voyager card with other credit cards (there is a possibility that this might demagnetize the Voyager card), excessive heat which can melt the Voyager card, or in an open area where an object might scratch the magnetic strip on the Voyager card. Voyager Fleet Systems has durable plastic key chain holders available for storage purposes at a cost of $1.10 each.

 Merchant Acceptance

Voyager cards are currently accepted at 170,000+ sites.  Please see attached for a detailed listing of participating national and regional brands, along with independent stations in Kentucky.  Voyager Acceptance and Locations

 Voyager Customer Service

The Voyager Fleet System customer service hotline is 1-800-987-6591.

Revised 05/18/05